Help

Support

Need a hand? Email us and we'll get back to you, usually within two business days.

Frequently asked questions

How is my data stored?

PetPlus is local-first: your pets, photos and records are stored on your device by default. See our Privacy Policy for full detail.

How do I delete my account and data?

In the app, go to Settings → Privacy & Data → Delete Account & Data. This removes your local data and associated account.

Is PetPlus a replacement for veterinary care?

No. PetPlus helps you organise pet information and reminders, but it is not a substitute for professional veterinary advice or treatment.

Which devices are supported?

PetPlus runs on recent versions of iOS and Android.